Illawarra Rehabilitation Clinic
Legal Center
IRClinic allows users to permanently delete their account directly from within the mobile application. Once your deletion request is confirmed, your account and associated personal information will be permanently deleted, except where we are required to retain certain records under applicable laws.
Effective Date
May 1, 2026
Operator
Illawarra Rehabilitation Clinic
Request Method
In-App & Support
You can permanently delete your account directly from the IRClinic mobile application. 1. Sign in to your IRClinic account. 2. Open the Settings screen. 3. Tap the Delete Account (trash) icon in the top-right corner. 4. Review the confirmation message. 5. Confirm your request to permanently delete your account. If you are unable to access your account, you may contact IRClinic Support for assistance with verifying your identity and submitting a deletion request.
When your deletion request is completed, your IRClinic account will be permanently removed along with your personal profile, rehabilitation program information, exercise history, and other personal information associated with your account.
Certain information may be retained where required by Australian law, healthcare regulations, fraud prevention requirements, dispute resolution, or other legal obligations. Any retained information is securely stored and used only for those purposes.
Most account deletion requests are processed within 30 days after your identity has been verified. You may receive confirmation once the deletion has been completed.
Account deletion is permanent and cannot be undone. After your account has been deleted, you will no longer be able to access your rehabilitation history, exercise programs, or other account information. If you wish to use IRClinic again in the future, you will need to create a new account.
If you cannot access your account or experience any issues with deleting it through the app, please contact IRClinic Support. Our team will assist you with identity verification and processing your account deletion request.
If you require assistance with deleting your account or have any questions about this process, please contact IRClinic using the details below.
Illawarra Rehabilitation Clinic
34 Veronica Street, Warilla, NSW, 2528